The key-person risk nobody talks about

One person, every answer

In small companies, knowledge concentrates. The person who set up the ERP also knows the integrations, the vendor contact and the renewal date.

Three questions to ask today

1. Which systems have only one person who understands them?
2. Is there a named backup for each critical system?
3. Where is the documentation – and is it current?

Make it visible

A system map with owners and backups turns a hidden risk into a simple to-do list.